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FAQ

Frequently Asked Questions

After checkout you'll receive a download link by email. Run the installer for your OS (Mac or Windows), then open your DAW, rescan plugins, and it will appear automatically.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and major cryptocurrencies (BTC, ETH, USDC, SOL). All payments are secured with 256-bit SSL encryption.

Each license allows installation on up to 3 computers simultaneously. Need more? Contact support and we'll accommodate you.

Yes! Several products have a 14-day fully functional trial. Look for the "Try Free" button on product pages. No credit card required.

We offer a 30-day full refund on all digital products. Email support@audiointelligence.com within 30 days of purchase for a complete refund — no questions asked.

License keys are emailed instantly after payment. Check your spam folder first. If still not received after 10 minutes, email billing@audiointelligence.com with your order ID and we'll resend immediately.

VST3, AU, and AAX formats — compatible with Ableton Live, Logic Pro, Pro Tools, FL Studio, Cubase, Studio One, Reaper, Bitwig and most other major DAWs.

Yes — all updates including major version upgrades are free for life. Subscribe to our update newsletter to be notified when new versions drop.